Jowwow Posted June 17, 2012 Share Posted June 17, 2012 I'm trying to figure out the best way to setup an account from our various vendors ( this includes support tickets FROM other companies ) so that both myself and my wife see them and which ever of us gets the chance acts on it. For Example, if I've got a support ticket open with whmcs then it needs to go to a "central" email account that if I'm on I can answer but if she is she can. I've tried two different ways and I'm really not sure which is best. right this second its totally nerfed. if I don't use whmcs and use imap, it works but! the message shows as "read" to the "non-1st" person to check the mail. I appreciate your help. Thanks your totally confused Bear 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted June 17, 2012 Share Posted June 17, 2012 so that both myself and my wife see them You could combine this with making her the happiest woman in the world - just communicate with her IMAP is the right solution, maybe you're using it wrong ? 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted June 17, 2012 Share Posted June 17, 2012 i wasnt aware there was a way to use IMAP wrong, unless the client is downloading but not marking the mail on the server as read? but ive yet to see a situation where i would want this to happen. I guess somebody might want this.. say a snoopy partner or something who doesnt want you to know they have read your mail lol 0 Quote Link to comment Share on other sites More sharing options...
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