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Promotional Upgrade Options


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I am having trouble creating a promo code, what I am wanting to do is offer some long-time customers a new package to upgrade switching from Monthly to Quarterly or Above but offer a re-occurring discount.


I created a promo code, however when I go thru the steps to test the code to insure it works in an upgrade to a New Package on a Quarterly option it says $0.00 is due, and notes the 10% off, however it doesn't mark the code as being used in the customer's package, nor does it ever apply the discount of 10% for the next invoice.


Any thoughts?

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