iminstitute Posted May 15, 2012 Share Posted May 15, 2012 My clients complaints difficulty in logging in to their accounts with their username and password supplied by WHMCS. I thought these were isolated cases, but apparently this is not the case. I checked the domains/subdomains of my clients, and I found out that they are not displaying. What configuration settings could I have messed up? 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted May 15, 2012 Share Posted May 15, 2012 My clients complaints difficulty in logging in to their accounts with their username and password supplied by WHMCS. I thought these were isolated cases, but apparently this is not the case. I checked the domains/subdomains of my clients, and I found out that they are not displaying. What configuration settings could I have messed up? Hello, Make sure your clients have updated the nameservers on their domain to point to your web hosting server. For example the following won't work until the nameservers have been changed and propagated: domain.com/cpanel however, the following will: ip:2082 or ip:2083 (depending on server config) & ip:/cpanel 0 Quote Link to comment Share on other sites More sharing options...
iminstitute Posted May 16, 2012 Author Share Posted May 16, 2012 Thanks, Zomex. I just wonder why even those that use the sub-domain are also not displaying. There are also clients who complain that they cannot log in to their cpanel. Can you educate me on this as well, please? Your help will be highly appreciated. 0 Quote Link to comment Share on other sites More sharing options...
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