Zopim Live Chat for WHMCS - Problems

[Andrew-FH]

Hello everybody,

 

Yes yes, i know the Zopim code is to be added to header.tpl file just above the closure of head tags, but it's not workng

 

it's really not going anywhere, i have done everything, i have even tried to enter it on the footer.tpl but it doesn't work.

 

and yes, i don't have the portal template, i have a different template

 

any guesses ? any pros who could help me with this ?

 

thanks fellas !

 

 

On further digging WHMCS system activity log shows this

 

Smarty Error: [in xxxtemplate/footer.tpl line 159]: syntax error: unrecognized tag ''

 

Smarty Error: [in xxxtemplate/footer.tpl line 159]: syntax error: unrecognized tag: z.set. _.push(o)

 

Smarty Error: [in xxxtemplate/footer.tpl line 158]: syntax error: unrecognized tag 'var'

 

Smarty Error: [in xxxtemplate/header.tpl line 19]: syntax error: unrecognized tag ''

 

Smarty Error: [in xxxtemplate/header.tpl line 19]: syntax error: unrecognized tag: z.set. _.push(o)

 

Smarty Error: [in xxxtemplate/header.tpl line 18]: syntax error: unrecognized tag 'var'

 

even tried to add it on homepage.tpl

 

Smarty Error: [in /home/cpanel_name/public_html/templates/xxxtemplate/homepage.tpl line 181]: syntax error: unrecognized tag ''

Edited May 1, 2012 by Andrew-FH

[zomex]

Hello Andrew,

 

You need to wrap any inline Javascript (Zopim's code) in {literal}{/literal} tags. What these do is stop the code conflicting with WHMCS.

 

So for example:

 

{literal}

Zopim's code here

{/literal}

 

^ Add the above in the footer.tpl file just above </body>

 

Jack

[Andrew-FH]

Thank You So So much bro ^^

[Dual Hosts]

Thanks for the useful info, this saved me tons of time!