gminnov Posted April 30, 2012 Share Posted April 30, 2012 Hello, We have a client who needs access to their support tickets from multiple contacts/emails. I have set them up with extra contacts and checked the option to give them access to view and open tickets. However, each contact only sees the tickets they have opened when they log in. Is there any way for multiple email addresses to have joint access to their support tickets? We are on version 4.5.2 (leased license so we don't have access to downloads for plugins etc). Thanks, Kevin 0 Quote Link to comment Share on other sites More sharing options...
gminnov Posted April 30, 2012 Author Share Posted April 30, 2012 Crisis over - I have it working now. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
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