persanul Posted April 9, 2012 Share Posted April 9, 2012 (edited) Hello, All emails sent to the new customers have the coded blank not filled with customer details. Eg.' === Dear [CustomerName], We have received your order and will be processing it shortly. The details of the order are below: Order Number: [OrderNumber] [OrderDetails] You will receive an email from us shortly once your account has been setup. Please quote your order reference number if you wish to contact us about this order. [signature] === Why details are not filled? Regards, Dan Editor http://www.prblue.com Edited April 9, 2012 by persanul 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted April 9, 2012 Share Posted April 9, 2012 Hello, All emails sent to the new customers have the coded blank not filled with customer details. Eg.' === Dear [CustomerName], We have received your order and will be processing it shortly. The details of the order are below: Order Number: [OrderNumber] [OrderDetails] You will receive an email from us shortly once your account has been setup. Please quote your order reference number if you wish to contact us about this order. [signature] === Why details are not filled? Regards, Dan Editor http://www.prblue.com Hello Dan, Have you checked that the variables used in the email template match those listed below that page? 0 Quote Link to comment Share on other sites More sharing options...
persanul Posted April 9, 2012 Author Share Posted April 9, 2012 I checked and they are different. Why? 0 Quote Link to comment Share on other sites More sharing options...
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