Jump to content

contact with no mail = mail not sent to client


mtk

Recommended Posts

Hey,

when a contact has no email address, but it is set to receive email notification, emails cannot be sent to client.

 

how to reproduce:

  1. add/have a client with all details as you would normally have.
  2. add a contact. set his name, phone, address but *not* his email.
    set that contact to receive Invoice Email Notification
    save
  3. create an order, and tick to generate and send invoice.
    create order -> invoice will be created, but it will not be emailed to the client (and obviously not to the contact either).
  4. another option here would be to manually send some invoice, and you'll get an error saying "invalid email". which is correct for the contact, but the client would not get the email either!

 

V5.0.3

Link to comment
Share on other sites

Just confirmed this myself. If you have an extra contact without an email address, the failure to send to a single contact causes the entire process to halt and no emails get delivered.

 

While I think that email address should probably be a required field, this is certainly a bug in the handling of it.

Link to comment
Share on other sites

the failure to send to a single contact causes the entire process to halt and no emails get delivered.

Yep, it's a bug - someone should report it to WHMCS ;)

 

I don't however agree that an email-address should be mandatory on additional contacts - contacts are used for a lot of things beyond the obvious

Link to comment
Share on other sites

Yep, it's a bug - someone should report it to WHMCS ;)

isn't it the purpose of this forum?

 

I don't however agree that an email-address should be mandatory on additional contacts - contacts are used for a lot of things beyond the obvious

I don't agree either. contact may have only address or phones to be contacted.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated