FPForum Posted March 2, 2012 Share Posted March 2, 2012 (edited) We have multiple servers and multiple server groups setup in our WHMCS..Automatic setup works fine on every group except one. All groups, servers, products..etc are all configured the same way with automatic setup after first payment is made and like I said..it works fine with all of them..except just one in particular. Here is what the error looks like:: An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve. Client ID: 11111111 Service ID: 11111111 Product/Service: Basic Domain: xxxxx.com Error: (Curl Error) Couldn't resolve host '' - code: 6 Has anyone ever seen this before? Any ideas on things we could try to get it working?? Edited March 2, 2012 by FPForum 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted March 3, 2012 Share Posted March 3, 2012 "Couldn't resolve host" problem with the dns ? typo on the server hostname ? firewall problem ? could be almost anything, but very extremely unlikely to be an issue with WHMCS itself 0 Quote Link to comment Share on other sites More sharing options...
tripler Posted March 3, 2012 Share Posted March 3, 2012 is it a whm/cp server? I would check if by mistake there is a product or addon that is not ticked to auto provision cpanel or the server itself was setup but then not selected in the dropdown menu to for whm/cp in setup > servers .. or bad access hash? Like the above post, likely some typo o0 0 Quote Link to comment Share on other sites More sharing options...
mostafabonab Posted December 17, 2012 Share Posted December 17, 2012 i have this problame and check any setups and is true but can create manualy in whmcs but than pay dont create auto and send failed email whyyyyyyyyyyyy? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted December 17, 2012 Share Posted December 17, 2012 Hello, The Curl error 6 indicates that the Hostname you're attempting to connect to cannot be found: http://curl.haxx.se/libcurl/c/libcurl-errors.html CURLE_COULDNT_RESOLVE_HOST (6) Couldn't resolve host. The given remote host was not resolved. This means that you've either: a) entered an incorrect hostname b) your /etc/resolv.conf file is incorrect c) port 53/80 outbound is restricted You would need to contact your host for assistance with b&c. However I recommend manually checking that you can connect to the hostname from the server itself with a simply PHP Curl script. 0 Quote Link to comment Share on other sites More sharing options...
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