SpencerS Posted February 22, 2012 Share Posted February 22, 2012 I'm having problems creating Support Tickets. I think I don't understand how chron jobs work totally. I'm not sure what's going on. That's not exactly why I'm here... I attempted to send a support ticket to WHMCS for help with this, but I keep getting an email telling me that a ticket will not be created because I'm using an email that is not linked to my WHMCS account. But I am using the only email associated with my WHMCS account. I mean, it even added the correct email to the form before sending. I need help getting help to get this thing going. Getting my WHMCS running has been a total nightmare for some reason. I just need to get some help with this! 0 Quote Link to comment Share on other sites More sharing options...
bear Posted February 22, 2012 Share Posted February 22, 2012 I attempted to send a support ticket to WHMCS for help Dumb question, but were you logged into the WHMCS client area here on this site when you did this? 0 Quote Link to comment Share on other sites More sharing options...
SpencerS Posted February 22, 2012 Author Share Posted February 22, 2012 Dumb question, but were you logged into the WHMCS client area here on this site when you did this? No, this has been going on for a few days now. I just double-checked to make sure that wasn't the problem. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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