rin Posted January 25, 2012 Share Posted January 25, 2012 Hello, I`ve bought Professional WHMCS Upgarade, there is no reply since payment. I get info: We aim to complete our professional services in under 72 hours. Its been 96 hours, and no reply from whmcs staff. No informations. I`m confused. My ticket id #789580 Is that normal? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 25, 2012 WHMCS CEO Share Posted January 25, 2012 Nope this is not normal. But the reason is you have been replying to your ticket every few hours asking for updates, and in doing so repeatedly taking yourself back to the end of the upgrade queue so we hadn't even got to your ticket yet. Please refrain from bumping it, and then your upgrade will be got to a lot sooner. Matt 0 Quote Link to comment Share on other sites More sharing options...
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