nay27uk Posted January 7, 2012 Share Posted January 7, 2012 I need some help with WHMCS all of the curency settings in WHMCS are set to £ however when a client clicks the pay now button from the invoice they get redirected to paypal to pay but the currency is listed in $ how do I get the page at paypal to display £ like it is set up for in WHMCS 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 7, 2012 Share Posted January 7, 2012 Did you update the conversion rate from within /admin? 0 Quote Link to comment Share on other sites More sharing options...
nay27uk Posted January 7, 2012 Author Share Posted January 7, 2012 (edited) Hi thanks for your reply. Yes it is set to sutomaticaly update and I have also manualy done it. Also note that the only currency we have on WHMCS is GBP £ no other currency is either in the system or being used and the client experiencing the problem is also using GBP everything is fine in WHMCS its when it redirects to the paypal payment page Edited January 7, 2012 by nay27uk 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted January 7, 2012 Share Posted January 7, 2012 The client can adjust their local currency so they pay in $ but you still receive £ However if you are receiving $ then it most likely the merchant setting in your PayPal account Which version of WHMCS are you operating? 0 Quote Link to comment Share on other sites More sharing options...
nay27uk Posted January 7, 2012 Author Share Posted January 7, 2012 (edited) The client can adjust their local currency so they pay in $ but you still receive £ However if you are receiving $ then it most likely the merchant setting in your PayPal account Which version of WHMCS are you operating? Ok thanks for the help our client is also SET to GBP, USD does not even exist on the system. PLEASE how do I find out the version I am running? It is the latest version as far as I know downloaded from here two days ago. I have been through all of paypal and changed every setting and checked every setting on our business account. I think this problem has somthing to do with the view invoice page passing USD to paypal instead of GBP. PLEASE SEE ATTACHED IMAGES Edited January 7, 2012 by nay27uk 0 Quote Link to comment Share on other sites More sharing options...
nay27uk Posted January 7, 2012 Author Share Posted January 7, 2012 This bit I Was trying to post images from image shack but they wont display. Was trying image shack because this forum makes attached images far to small to make out 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted January 7, 2012 Share Posted January 7, 2012 PLEASE how do I find out the version I am running? It is the latest version as far as I know downloaded from here two days ago You are probably on v5.x.x Details appear in the System Information section of the Admin Area Try this : Setup -> General Settings -> Localisation Copy in the details of the settings in place Setup -> Currencies Copy in the details of the settings in place 0 Quote Link to comment Share on other sites More sharing options...
nay27uk Posted January 7, 2012 Author Share Posted January 7, 2012 (edited) Ok Localisation Settings Image http://www.freeimagehosting.net/18986 And Currency Settings Image http://www.freeimagehosting.net/78fb9 I cant see any version number anywhere on the admin home page Sorry I found it it is V5.0.3 Edited January 7, 2012 by nay27uk 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted January 7, 2012 Share Posted January 7, 2012 The suffix is missing from your Currency setup Click on Currency Code GBP and insert GBP into the suffix Test through the PayPal sandbox and compare 0 Quote Link to comment Share on other sites More sharing options...
nay27uk Posted January 7, 2012 Author Share Posted January 7, 2012 (edited) Ok I did that and still no diference it still loads paypal in USD both the curency code and sufix are now GBP. As I have pointed out it seems that the Curency code is not being passed to the invoice page. If I view the sorce of the invoice page on line 34 the code is <input type="hidden" name="currency_code" value=""> Should it not be <input type="hidden" name="currency_code" value="GBP"> Edited January 7, 2012 by nay27uk 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted January 7, 2012 Share Posted January 7, 2012 Looks like yet another issue with v5.x.x then I've checked PayPal and there is no setting for incoming currency Contact Support 0 Quote Link to comment Share on other sites More sharing options...
pankajs Posted January 10, 2012 Share Posted January 10, 2012 Change the conversion system would do fine. 0 Quote Link to comment Share on other sites More sharing options...
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