rmbpantek Posted January 4, 2012 Share Posted January 4, 2012 Hello! We are looking at using the WHMCS Live Chat Addon. Is there anyone out there that would care to comment or provide any feedback? It doesn't sound like a client has to be logged in to use it. Can you set what departments are available based on if they are logged in or not? If some one is not a client, does it still track the sales history? Where? 0 Quote Link to comment Share on other sites More sharing options...
pointaction Posted January 5, 2012 Share Posted January 5, 2012 I checked available add-ons I could not find any Live Chat add-on and I think this would be a great feature. 0 Quote Link to comment Share on other sites More sharing options...
Sliffer21 Posted January 5, 2012 Share Posted January 5, 2012 http://www.whmcs.com/addons/live-chat-visitor-tracking/ Its an official addon by WHMCS 0 Quote Link to comment Share on other sites More sharing options...
pointaction Posted January 5, 2012 Share Posted January 5, 2012 http://www.whmcs.com/addons/live-chat-visitor-tracking/ Its an official addon by WHMCS Thank you this good to know. 0 Quote Link to comment Share on other sites More sharing options...
rmbpantek Posted January 6, 2012 Author Share Posted January 6, 2012 I knew the chat addon existed. But after doing more digging, it sounds like the support staff has to use the desktop application and the web url doesn't link to WHMCS. some members of my support staff are not windows users. unfortunately, we cannot use it. I'm, pretty bummed. It sounds perfect otherwise. 0 Quote Link to comment Share on other sites More sharing options...
hostingclick Posted January 9, 2012 Share Posted January 9, 2012 try zopim.com - dont want to take business from whmcs but if you cant use it due to non windows user. zopim.com is a good chat program. 0 Quote Link to comment Share on other sites More sharing options...
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