Jump to content

Live Chat


Recommended Posts

Hello! We are looking at using the WHMCS Live Chat Addon.


Is there anyone out there that would care to comment or provide any feedback?


It doesn't sound like a client has to be logged in to use it. Can you set what departments are available based on if they are logged in or not?


If some one is not a client, does it still track the sales history? Where?

Link to comment
Share on other sites

I knew the chat addon existed. But after doing more digging, it sounds like the support staff has to use the desktop application and the web url doesn't link to WHMCS.


some members of my support staff are not windows users. unfortunately, we cannot use it.


I'm, pretty bummed. It sounds perfect otherwise.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated