Writers Hosting Posted January 4, 2012 Share Posted January 4, 2012 I'm having trouble with the Heart Internet module. I've set everything up as it should be set up, but I get the following error whenever I try to set up a hosting account: Module Create Failed - Service ID: 54 - Error: Caught exception: Invalid username, should look like '9cf2cdbcce5e00c0' The username I have is 16 characters long and Heart Internet say that it should be correct. 0 Quote Link to comment Share on other sites More sharing options...
kits Posted January 5, 2012 Share Posted January 5, 2012 i got the same error too. 0 Quote Link to comment Share on other sites More sharing options...
kits Posted January 31, 2012 Share Posted January 31, 2012 I'm having trouble with the Heart Internet module. I've set everything up as it should be set up, but I get the following error whenever I try to set up a hosting account: Module Create Failed - Service ID: 54 - Error: Caught exception: Invalid username, should look like '9cf2cdbcce5e00c0' The username I have is 16 characters long and Heart Internet say that it should be correct. Problem solved. http://docs.whmcs.com/Heart_Internet Recheck https://customer.heartinternet.co.uk/manage/api and Setup > Products/Services > Servers 0 Quote Link to comment Share on other sites More sharing options...
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