redcellar Posted January 4, 2012 Share Posted January 4, 2012 I have duplicate entries in the WHMCS database in the configuration table and emailtemplates table after upgrading to 5. I'm guessing this to be the reason why I no longer am receiving New Support Ticket Emails. I can clean up the config table by deleting duplicates, however, it seems that the default email templates may be tied to specific functions by ID... Does anybody have an export they could provide with a default emailtemplates table, filled with the default templates rows? It'd be a huge help for me restoring functionality... 0 Quote Link to comment Share on other sites More sharing options...
CavalloComm Posted January 12, 2012 Share Posted January 12, 2012 See this thread - I had this issue too: http://forum.whmcs.com/showthread.php?t=43590&highlight=Email+Templates 0 Quote Link to comment Share on other sites More sharing options...
CavalloComm Posted January 25, 2012 Share Posted January 25, 2012 Hey guy - did you wind up deleteing them? Any issues? I had not deleted mine yet. 0 Quote Link to comment Share on other sites More sharing options...
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