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cents in invoice is not applied?


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Thanks for your reply


You see the customer's currency is US Dollars.


I tried to add 7.50 that is 7 Dollars 50 Cents as credit to him.


but after adding 7.50 I noticed his credit is 8 US Dollars


What should I have added then to give him exactly 7.50?

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As you have set 1234 this will ignore cents and round UP

If you do NOT plan to offer automatic refunds, credits, etc then no need to change


Presumably you set 1234 so that parts of a dollar was not displayed?


The next issue is that with $7.50 they will either not be able to spend the $0.50 or will have to make an additional $0.50 payment during the next purchase


If you plan to offer / process parts of a dollar in future, then you will have to update the format (to 1234.56)


For the existing credit :

To apply the credit edit the balance on the clients account

You may want to advise the client of the error and has been corrected


Personally, I would make this as a goodwill gesture to the customer, I am quite sure they will appreciate this


Finally, remember the format is per currency, so you can mix them if you operate two or more currencies

So you can have :






Edited by m8internet
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