Custom Product Fields

[sohouk]

How are these supposed to work?

 

The manual isn't helpful and confusing

 

What I thought Custom Product Fields allowed was for me to enter a fuller description of the product I sell. Then, when invoices are produced that fuller product detail would show on that invoice. But that is not how it appears!

 

The Custom Invoice Tab (on the Products dialog) shows:

• Field Name
  
• Field Type
  
• Description
  
• Validation
  
• Select Options
  

 

Common sense tells me that I only need the first three options as all I want to do is display some text on the invoice without any client interaction.

 

So this is what I entered;

 

Field Name: mycustomfield1

Field Type: Text area

Description: "My great value hosting plan that I am really pleased you want." (without quotes of course)

 

I then made sure to check the 'Show on Invoice' box.

 

Having done all that I save and close.

 

Now, back at the clients invoice, I click 'view invoice' but it does not appear to show anything other that the normal out of the box invoice.

 

Am I supposed to add these fields to the viewinvoice.tpl file?

 

Or are Product Custom fields not meant for this sort of thing?

 

 

 

Trevor

[othellotech]

it shows the value entered into the field (in whmcs) on the invoice - not the *description* of the field that it shows admin (or user) at the time of entry

[sohouk]

I understand.

 

So no further on to providing a fuller description to include on Invoices

 

I was under the impression this requirement was being addressed and I was certain it was something to do with custom fields.

 

Hopefully something will come along one day to allow a more complete description to be used on emails and invoices.

 

Trevor