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How to alert us when customer pay a manual invoice (not product)


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How to do this ?


We have several customers asked us to different, neither is a package or is a recurring service. just a bill on time.


How I can receive an alert when a bill is paid?


because the customer claims when the work is not fin:cry:ished, but we did not know he had paid.


We created the invoice by replying a ticket "Add Billing Entry"

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I repeat my question why will I be notified? because it became from a quote ?

The notification is processed when the quote is converted into an invoice

You then receive a further notification when the customer reads and processes that invoice into their selected payment method (for Mail In Payment this is simply a confirmation)

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