Jump to content

Support Emails


rmbpantek

Recommended Posts

I am looking for help on resolving a support email issue.

 

I have an admin that needs access to all supports departments, but only needs to get email ticket notifications for one department.

 

I'm sure there has to be a way that WHMCS will allow me to do this.

 

Right now, the only way I can think of to fix this is to create an alias email address for this user. Then, create another administrator with that email address and only add them to that support department. There has to be a better, easier to manage option.

 

Any suggestions?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated