Jump to content

Live Help Messenger Not Working


Recommended Posts

Just bought Live Help addon couple of hours ago. After setting up everything, I opened the Windows Application and opened the chat on my browser as a visitor. The chat request appeared on the application and I clicked on it to initiate the chat. and a chat window opened immediately. But on the browser, where I was waiting as a visitor, still says


"Thank you for your patience when waiting for Live Help, we apologize for any delays that you may experience.

Currently 1 users waiting for Live Help. [Refresh] "


and after 10-20 seconds later, on the application, it was showing that the visitor is Offline!!.



Can anyone tell me what's going wrong?



Link to comment
Share on other sites

  • 2 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated