deepee Posted October 2, 2011 Share Posted October 2, 2011 Hi, is there any way to get whmcs to connect to a CPanel WHM and read the bandwidth usage for an account on the 1st of the month for the previous month and create an invoice to send to the customer billing on a formula for the bandwidth used? 0 Quote Link to comment Share on other sites More sharing options...
0 easyhosting Posted October 2, 2011 Share Posted October 2, 2011 their is a feature to charge for overage usage of bandwidth when you create a product uder the 'other' tab you will see at the bottom of the page a way to charge for bandwidth, so if you set this to 1mb the user will be charged for all usage over this and invoiced once a month 0 Quote Link to comment Share on other sites More sharing options...
0 m8internet Posted October 2, 2011 Share Posted October 2, 2011 However, in WHM once the client exceeds the bandwidth limit as per the package becomes disabled / suspended automatically How is this affected or modified? I have one client that has very volatile bandwidth, as we are getting closer to Christmas their bandwidth has almost trebled I have temporarily increased their bandwidth so that their website does not become disabled automatically We have mutually agreed they do not get charged, at this time, until the account is due for renewal (annual renewal) at that point I can then calculate the excess charge to be applied and invoiced Can it also handle this? (ie total for period since last renewal) 0 Quote Link to comment Share on other sites More sharing options...
0 easyhosting Posted October 2, 2011 Share Posted October 2, 2011 However, in WHM once the client exceeds the bandwidth limit as per the package becomes disabled / suspended automatically How is this affected or modified? I have one client that has very volatile bandwidth, as we are getting closer to Christmas their bandwidth has almost trebled I have temporarily increased their bandwidth so that their website does not become disabled automatically We have mutually agreed they do not get charged, at this time, until the account is due for renewal (annual renewal) at that point I can then calculate the excess charge to be applied and invoiced Can it also handle this? (ie total for period since last renewal) thats a cPanel/ WHM issue. the best people to answer this would be cpanel as they may klnow a way of disabling this 0 Quote Link to comment Share on other sites More sharing options...
0 deepee Posted October 2, 2011 Author Share Posted October 2, 2011 We charge a base price for a specific amount of data per month (billed annually). 20Gb bandwidth per month. Rather than the customer see suspended errors etc. We agreed to up their limit to 100Gb and invoice them monthly for the excess at the following: 21Gb - 22Gb - £4 22Gb - 23Gb - £4 23Gb - 24Gb - £6 26Gb - 26Gb - £8 Basically £2 per Gb but a minimum charge of £4 per month. (if this makes sense) 0 Quote Link to comment Share on other sites More sharing options...
0 othellotech Posted October 3, 2011 Share Posted October 3, 2011 Hi, is there any way to get whmcs to connect to a CPanel WHM and read the bandwidth usage for an account on the 1st of the month for the previous month and create an invoice to send to the customer billing on a formula for the bandwidth used? Yes, just fill in the appropriate figures in WHMCS when you define the product. 0 Quote Link to comment Share on other sites More sharing options...
0 deepee Posted October 3, 2011 Author Share Posted October 3, 2011 Yes, just fill in the appropriate figures in WHMCS when you define the product. What would be the appropriate figures? This does not really answer my question? 0 Quote Link to comment Share on other sites More sharing options...
0 m8internet Posted October 3, 2011 Share Posted October 3, 2011 What would be the appropriate figures? This does not really answer my question? Basically £2 per Gb but a minimum charge of £4 per month. (if this makes sense) If you look at the bottom of the Other tab you will see it is a flat rate, invoiced the following month Note the rates are per MB so this would be £0.002 per MB However, there is no minimum charge setting available You may be better continuing to manually calculate the invoices for this customer Alternatively you could advise the customer you are testing a new overage charging system and ask them to scrutinise the invoices when received 0 Quote Link to comment Share on other sites More sharing options...
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deepee
Hi, is there any way to get whmcs to connect to a CPanel WHM and read the bandwidth usage for an account on the 1st of the month for the previous month and create an invoice to send to the customer billing on a formula for the bandwidth used?
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