hatster Posted August 10, 2011 Share Posted August 10, 2011 Hi, Is there an option anywhere, or a way of: Preventing a client placing a new order if there are unpaid invoices in their account ? Something along the lines of: "Im sorry but before you can place a new order all outstanding invoices need to be paid" Many thanks. 0 Quote Link to comment Share on other sites More sharing options...
hatster Posted August 12, 2011 Author Share Posted August 12, 2011 i assume as this has been moved that it is not currently possible. Is it possible to have this added as a feature, or can I have it added as a custom option ? 0 Quote Link to comment Share on other sites More sharing options...
Payton Designs Posted August 16, 2011 Share Posted August 16, 2011 Hi, Is there an option anywhere, or a way of: Preventing a client placing a new order if there are unpaid invoices in their account ? Something along the lines of: "Im sorry but before you can place a new order all outstanding invoices need to be paid" Many thanks. Unfortunately this option is not available and it may be a little harder for you to prevent if you can actually make it work. All your client would need to do is register a new account under different details. Why don't you just suspend their service if an invoice hasnt been paid? Then if they order another, let them know it won't be activated until the invoices are paid. 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted September 21, 2011 Share Posted September 21, 2011 Simply make the system only auto-provision for existing customers, then use this option to block orders when there are outstanding Unpaid invoices (may want to limit it to overdue invoices though). 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.