kshan Posted July 30, 2011 Share Posted July 30, 2011 Hi, this is probably a really silly question but I can't find the answer so would appreciate some help If I have a client whose company name is Joe Bloggs Pty Ltd and there are 20 users there that log in to WHMCS, I would make the main site contact the Master Account holder. Is there any way when the remaining 19 staff register themselves, that they are automatically made a contact or sub of the same Master account? e.g. John Smith is the master account holder, Jane Jones self registers, she has the same domain name in her email address as John Smith, can she be an automatic sub contact or do I need to edit everyone or set them up manually first so that they all appear under the one company I hope this makes sense! Kathy 0 Quote Link to comment Share on other sites More sharing options...
kshan Posted July 30, 2011 Author Share Posted July 30, 2011 Just to make this a bit easier, if a Master account already exists for a business, a new staff member starts and registers through our WHMCS part of our website, how do I make them a contact of the master account rather than a stand alone client. I can see how to add a New Contact but not how to make an existing client a contact of a master account. Some sites have multiple people registering support tickets so need to ensure all of these stay under the one Master account for viewing and also so that all billing goes to the one billing contact for that company 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted July 30, 2011 Share Posted July 30, 2011 Your initial client can add them as contacts, they dont need to register themselves (and if they're expected to login, then shouldnt be directly registered as clients) 0 Quote Link to comment Share on other sites More sharing options...
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