tdaustin Posted July 12, 2011 Share Posted July 12, 2011 A bug that has existed for along time in all versions. Its starting to drive me nuts. When you set the due date of a billable item eg say 31/07/2011 so 3 weeks in advance once you say create invoice from that billable item it always reverts back to the current date. I never holds the value set. Customers freak out as it sends them an email due immediately. To get around this I need to change the account email to mine, create the invoice then manually update the due date of the invoice, change the email address back to the customers and then finally send them the invoice. I hope this can be fixed easily Thanks Tim 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted August 11, 2011 Share Posted August 11, 2011 Just adding to an issue with billing items. There's no provision for time billing entries to be charged tax. The client profile is not set for tax exemption but an invoice is generated without tax being applied. As the email is sent automatically when you generate an invoice the customer receives an invoice without tax details. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 11, 2011 WHMCS CEO Share Posted August 11, 2011 Check in Setup > Tax Rules - you can set if the billable items should be taxed there. Matt 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted August 11, 2011 Share Posted August 11, 2011 Brilliant, never noticed that option. Thank you. 0 Quote Link to comment Share on other sites More sharing options...
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