Permissions error after upgrade

[ideaWeb Services]

Hi there, I just upgraded my site, and followed the directions with no issues. Except now when I try to go to my admin, it says

 

"Permissions Error

The templates compiling directory '/home/***/billing/templates_c/' must be writeable (CHMOD 777) before you can continue.

If the path shown is incorrect, you can update it in the configuration.php file."

 

However, I have checked and the permissions are set to 777 and the path is correct. Why would this be happening?

[Damo]

Check the contents of templates_c as well as all existing files/directories in there need to be writable as well.

 

You could run

chmod -R 777 /home/***/billing/templates_c/

from a command line too

[mindtpi99]

I'm having the same problem, I've moved the folders outside the web root and added this to the config file:

$templates_compiledir = "/var/www/vhosts/domainname.com/templates_c/";

$attachments_dir = "/var/www/vhosts/domainname.com/attachments/";

$downloads_dir = "/var/www/vhosts/domainname.com/downloads/";

 

I've made templates_c/ writable, and changed the group/owner to match the web root folder

drwxrwxrwx 2 ezi psaserv 20480 2012-04-28 01:28 templates_c

 

I've deleted all the old files from the directory and made index.php writable:

-rwxrwxrwx 1 ezi psaserv 44 2012-04-28 01:08 index.php

 

And I still get:

Permissions Error

The templates compiling directory '/var/www/vhosts/domainname.com/templates_c/' must be writeable (CHMOD 777) before you can continue.

If the path shown is incorrect, you can update it in the configuration.php file.

I'm using Ubuntu server with Plesk 10 - has anyone got any ideas? I did the same thing on a Centos/Ubuntu server and it worked fine

Thanks

Howard