Hosting packages / email packages

[kers7754]

I am using WHMCS/cPanel.

 

I am having a lot of trouble getting this to work. I have created 4 hosting packages with no email.

 

What is the correct way to allow a user to order email packages?

 

Is there any documentation on this?

[GORF]

I have created 4 hosting packages with no email....

 

...What is the correct way to allow a user to order email packages?

 

 

Are you trying to create a hosting package that includes email?

 

In WHM, you use the Feature Manager to create a new feature list that includes email or use the default list.

When you create a new package, you assign that feature list or the default list to it.

 

----------------------------------------------

 

Are you trying to create a hosting package that does not include email and a different package for email only?

 

In WHM, you use the Feature Manager to create a new feature list for email only.

When you create a new package, you assign that feature list to it.

[kers7754]

The second... hosting package without email and the ability for a customer to buy email as an additional product.

 

I see the feature manager with a large list of check boxes but I'm still not sure how to use it. Do I create a hosting package that can host 0 websites and call it an email package? And how does it work with WHMCS during the order process?

[apsmike]

Well this is a bit tricky here, now if you are providing a plan with no hosting and just E-Mail and client will be having Cpanel to create his E-mail accounts then you have to create a hosting account for it so that client has cpanel access from which he can create E-Mail accounts.

 

So by default you are giving him option to host one website with E-mails. There is no option to host 0 websites and only create E-Mail accounts.

 

In WHM you have to create package, you can get that from option "Add a Packge", during this process you have to provide that package a name.

 

In WHMCS when you go to Setup>> Product Services >> YOUR PRODUCT >> Module Settings

 

there you will find option as "WHM Package Name" there you have to specify the package name you created in WHM. In WHMCS module settings you can also specify the webspace, bandwidth, Email accounts values but please note if the webspace is set to zero so that client cant host any site, he will also have no space to host his emails. In that case the mails sent to him will be bounced as there is no space allocated to his account to store mails.

 

 

<<<SIGNATURES CAN BE CONFIGURED IN THE USERCP>>>

Edited January 29, 2011 by apsmike

[easyhosting]

 

So by default you are giving him option to host one website with E-mails. There is no option to host 0 websites and only create E-Mail accounts.

 

WRONG

 

to set up email only accounts in cpanel

 

first thing is in your WHM, goto Security Center >> Apache mod_userdir Tweak and Enable mod_userdir Protection

this will prevent access through http://IP/~account/

 

then goto Packages >> Feature Manager and create a new feature list and only tick the following

 

Autoresponder Manager

BoxTrapper Spam Trap

CSV Import (Email & Forwarders)

Change Language

Change Style

Disk Usage Viewer

Email Account Manager

Email Authentication

Email Domain Forwarding

Email Filtering Manager

Error Log

Mailman List Manager

SpamAssassin

SpamAssassin Spam Box

Update Contact Information

Webmail

 

then save

 

then go to Packages and add package

 

give

 

quota (MB) as 0

bandwidth - upto you

give all features 0 except Max Email Accounts and Max Email Lists

 

uncheck Shell Access,Frontpage Extensions and CGI Access

 

cPanel Theme to x3mail

 

Feature List to whatever you called you feature list

 

then save changes

 

thats it.

then just create package in WHMCS using the email package you created.

[m8internet]

I have many add-ons

Customers can either order these with their initial order, at a later date

 

The complicated issue is you need to have them twice

 

So lets say your package is called HOSTING and the add-on is called EMAIL

 

Setup -> Configurable Options

Add a Group called EMAIL

Setup the EMAIL and price options

This now allows this to be ordered with the selected package, once you have highlighted HOSTING and saved

 

Setup -> Product Addons

Create new product called EMAIL

One issue here is that the billing can only be applied to a single cycle

This now allows existing customers to add this, if they do not already have it

 

Once payment has been made you need to manually assign this product in cPanel

You can either create a new product or amend an existing one (which then becomes undefined)

 

Finally, come back to the admin area of WHMCS and move the addon paid for into the product/services for that client

The click on the To-Do-List and set the sale as completed

[apsmike]

first thing is in your WHM, goto Security Center >> Apache mod_userdir Tweak and Enable mod_userdir Protection

this will prevent access through http://IP/~account/

 

 

Doing this you are just disabling the temporary URL, when the clients account will be created on the server via WHMCS obviously it will be created on some domain which we call it as main domain. So if the client points that main domain to the server it will directly work by URL:

 

Eg: http://www.example.com

 

thus he is hosting one site on the E-mail package without any problem.

 

Also secondly in Cpanel space occupied by E-mail, Database and website data is all same. For example if the account is allocated 100MB of space then that space will used by all that is website data, MySql databases, E-Mails etc.

 

then go to Packages and add package

 

give

 

quota (MB) as 0

bandwidth - upto you

give all features 0 except Max Email Accounts and Max Email Lists

 

So as specified above, this is wrong that quota should be zero MB, if its kept zero then how will the mails be stored under the account which has 0Mb disk space. The mails will get bounce back or the mail server will keep trying to deliver the mails after some hours and thus will go in frozen mails.

 

 

<<<SIGNATURES CAN BE CONFIGURED IN THE USERCP>>>