jeremyhaber Posted January 20, 2011 Share Posted January 20, 2011 Have you ever gone to check your long ticket thread only to find that you have a very long way to scroll down to see the most recent message? And sometimes when you are replying you have to scroll all the way down to reread the message... I know I sure have. So I came up with a fast and easy way to read your tickets in the reverse order. Open up the file viewticket.tpl in your admin template folder and follow these easy steps! Find the Line: {foreach from=$replies item=reply} Above it add: {php} $this->_tpl_vars["replies"] = array_reverse ( $this->_tpl_vars["replies"] ); {/php} Save the file and re-upload it. Now all your tickets will be displayed from latest to oldest! - Enjoy 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted January 20, 2011 Share Posted January 20, 2011 Have you ever done a search of the forums!! If so you would have found that this was done by me quite some time ago. 0 Quote Link to comment Share on other sites More sharing options...
jeremyhaber Posted January 21, 2011 Author Share Posted January 21, 2011 (edited) Have you ever done a search of the forums!!If so you would have found that this was done by me quite some time ago. Yup, I search the forums all the time! I wasn't aware you posted this already. My apologies. I just found a problem I was having and decided to go and fix it It took me all of 5minutes to do anyways... Edit: Looking at your code now.. yours seems to be a complete overhaul of the template file. This is a simple addition. Edited January 21, 2011 by jeremyhaber 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted January 21, 2011 Share Posted January 21, 2011 No problem... there were a few other changes as well you can find it here http://www.whmcs.com/members/communityaddons.php?action=viewmod&id=10 or the direct forum link here http://forum.whmcs.com/showthread.php?t=20352 There was a bug fix in a post a little further down the page as well 0 Quote Link to comment Share on other sites More sharing options...
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