Skeptical Posted January 4, 2011 Share Posted January 4, 2011 Can someone tell me what the advantage would be to have "Invoice Unpaid Reminder" set say to 7 days if a customer is paying via credit card and their card gets auto-charged on the due date? That's the default setting for WHMCS and I'm just wondering why it's set like that. If payment is via Paypal or mailed-in check, I can see why this is necessary, but not if it's a credit card. 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted January 4, 2011 Share Posted January 4, 2011 If the credit card payment fails they will received a declined email. If you'd automatically try the payment again, or it fails again then the reminder will be sent. 0 Quote Link to comment Share on other sites More sharing options...
Skeptical Posted January 4, 2011 Author Share Posted January 4, 2011 The thing is, "Invoice Unpaid Reminder" is sent prior to the system even attempts to charge the client. 0 Quote Link to comment Share on other sites More sharing options...
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