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ID Protect - what happens when unavailable at registrar?


apollo1

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I had a recent case where a client ordered a .ca domain and selected ID protect. But eNom doesn't allow you to add ID Protect to .ca domains. I had incorrectly set WHMCS to offer ID Protect on this TLD in the domain pricing setup.

 

I caught this ahead of time and corrected the order, but I am wondering what would have happened if I didn't. Would the order go through and charge customer the amount I specified for ID Protect, or would WHMCS detect that eNom doesn't provide ID Protect on this domain and adjust itself accordingly?

 

Which brings me to my next question -- is there any way to find out which domains eNom (or ResellerClub) does NOT offer ID protect on? I heard that eNom doesn't offer ID protection on .us names either.

 

Thanks.

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Othello - Thanks for confirming, that's what I was afraid of.

 

James & Scurrell - that's excellent, thank you!

 

Well at least I can go in and select IP protection on those domains only, so that will clear up the confusion and make things much easier.

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