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Hosting Renewal Email


day3

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Hi,

 

I am in the process of customizing all of the automatically generated emails in WHMCS and I have found the one which sends out an invoice and I've found the ones which tell a customer that their domains are expiring and they need to renew them but I can't find one which asks them to renew their hosting.

 

Many of my customers pay for multiple years of domain registration at a time but renew their hosting every year.

 

In a year where the domain name doesn't need renewing but their hosting does, what email will they receive?

 

Many thanks,

 

Peter

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They receive an invoice due email.

 

Thank you, Laszlof, I appreciate you taking the time to respond.

 

Do you mean the "Invoice Created" email?

 

If so, is there a way to differentiate within the email whether it's being sent for a new domain or a renewal? Maybe using ($client_status) ?

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