yahoohost Posted August 20, 2010 Share Posted August 20, 2010 (edited) From WHMCS 4.21 update to WHMCS4.31, "change package" button is no command in admin area,Please check, I click "change package" button, nothing to do, the current package does not change to new package, I test in full install the WHMCS4.31 too, also have this problem, Please modify this mistake as soon as possible, thanks! Edited August 20, 2010 by yahoohost 0 Quote Link to comment Share on other sites More sharing options...
momowind Posted August 20, 2010 Share Posted August 20, 2010 Do you get the same problem like http://forum.whmcs.com/showthread.php?t=31569 0 Quote Link to comment Share on other sites More sharing options...
yahoohost Posted August 20, 2010 Author Share Posted August 20, 2010 Do you get the same problem like http://forum.whmcs.com/showthread.php?t=31569 yes, Have this problem too! 0 Quote Link to comment Share on other sites More sharing options...
momowind Posted August 20, 2010 Share Posted August 20, 2010 but , I have the change package button at my admin area.I dont know why. Would you like reply http://forum.whmcs.com/showthread.php?t=31569 to let more people to know this issues? 0 Quote Link to comment Share on other sites More sharing options...
yahoohost Posted August 20, 2010 Author Share Posted August 20, 2010 but , I have the change package button at my admin area.I dont know why.Would you like reply http://forum.whmcs.com/showthread.php?t=31569 to let more people to know this issues? Not only have the "change package" button in admin area, But click this button do not run any command, it's means click this button do not change any package,You can check it! 0 Quote Link to comment Share on other sites More sharing options...
b.ahmed Posted August 20, 2010 Share Posted August 20, 2010 When you change the package from drop down list then it automatically changes the package. You don't need to click on "Change Package" button I think they forgot to remove the button.... 0 Quote Link to comment Share on other sites More sharing options...
momowind Posted August 20, 2010 Share Posted August 20, 2010 yeah, they forgot to remove it. 0 Quote Link to comment Share on other sites More sharing options...
yahoohost Posted August 20, 2010 Author Share Posted August 20, 2010 When you change the package from drop down list then it automatically changes the package. You don't need to click on "Change Package" button I think they forgot to remove the button.... Are you sure?, I update from WHMCS 4.21 to WHMCS 4.31, I changed my package from down list , But, But my Package do not automatically changed, I don't know why? someone have this problem too? 0 Quote Link to comment Share on other sites More sharing options...
momowind Posted August 20, 2010 Share Posted August 20, 2010 hmmm, it is not automatically changed. We should wait somebody to solve this problem 0 Quote Link to comment Share on other sites More sharing options...
b.ahmed Posted August 20, 2010 Share Posted August 20, 2010 Ah.. I'm Sorry.... You are right it's not changing....when we select from drop down list it only changes it in WHMCS Admin area... I hope this issue will be fixed soon.... 0 Quote Link to comment Share on other sites More sharing options...
pinarthost Posted September 11, 2010 Share Posted September 11, 2010 I'm having this issue too! A client ordered an upgrade of her hosting account, I accepted it but nothing changed at all. Not even in WHMCS Admin area nor WHM. Although the status is "completed", I can't see any change to the hosting package. I noticed this thread as FIXED, so can anyone give me a tip how is it fixed? I'm using WHMCS 4.3.1 0 Quote Link to comment Share on other sites More sharing options...
bstorm Posted September 11, 2010 Share Posted September 11, 2010 Open a ticket in WHMCS.com support system, then you will have the problem fixed. 0 Quote Link to comment Share on other sites More sharing options...
Polk Posted September 11, 2010 Share Posted September 11, 2010 I'm having this issue too! A client ordered an upgrade of her hosting account, I accepted it but nothing changed at all. Not even in WHMCS Admin area nor WHM. Although the status is "completed", I can't see any change to the hosting package. I noticed this thread as FIXED, so can anyone give me a tip how is it fixed? I'm using WHMCS 4.3.1 It is fixed in the code base of whmcs. If you are having this issue, submit a ticket via Client Area with request for clientshosting.php file. Matt will provide you the fixed copy of the file. 0 Quote Link to comment Share on other sites More sharing options...
vchosting Posted September 12, 2010 Share Posted September 12, 2010 Matt - perhaps you could upload the file here for all to download. 0 Quote Link to comment Share on other sites More sharing options...
Polk Posted September 12, 2010 Share Posted September 12, 2010 Yes. I can. I wasn't sure I was "allowed" There you go. If anyone needs the file. Download from attachment. clientshosting.zip 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted September 15, 2010 Share Posted September 15, 2010 (edited) i have found that in the previous versions the package change was a two part solution.. select the package from the drop down and click save. Then once saved click the change package button. Package changes will only change when whmcs database has a change and it doesnt until you save Edited September 15, 2010 by disgruntled what the hell is whange lol 0 Quote Link to comment Share on other sites More sharing options...
Austdata Posted September 15, 2010 Share Posted September 15, 2010 Reason: what the hell is whange lol It's a "whinge" with an American accent. 0 Quote Link to comment Share on other sites More sharing options...
leenco12 Posted September 15, 2010 Share Posted September 15, 2010 Not only have the "change package" button in admin area, But click this button do not run any command, it's means click this button do not change any package,You can check it! When you change the package from drop down list then it automatically changes the package. You don't need to click on "Change Package" button I think they forgot to remove the button.... __________________ watch movies online 0 Quote Link to comment Share on other sites More sharing options...
monk Posted September 15, 2010 Share Posted September 15, 2010 I am having a problem with this page. The module commands seem to be working, but nothing else does. I can not change the billing cycle, recurring amount, payment method, add notes, etc. I am using that "fixed" file that was posted here. Anyone else seeing this behavior or am I crazy? (Or both?) 0 Quote Link to comment Share on other sites More sharing options...
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