Daily Cron Acitivity Report and Failed Admin Logins Create Tickets.

[rldev]

Is it normal behavior for WHMCS to create a support ticket for the Daily Activity Report (Cron) and failed admin logins? I get these notifications as New Opened Support Tickets, with ticket numbers, yet they do not exist in the ticket database. I am wondering if this is normal behavior? I don't recall the Daily Activity Report as being a Support Ticket.,

 

Thanks.

[minadreapta]

it's not normal. but maybe you have some sort of email piping set up that creates the tickets...

[rldev]

it's not normal. but maybe you have some sort of email piping set up that creates the tickets...

 

I also see domain renewals are opening tickets too. I will open a support request.

[laszlof]

You probably have an admin login account with your support email address setup as an administrator role that receives emails.

[rldev]

You probably have an admin login account with your support email address setup as an administrator role that receives emails.

 

I believe this is the case. I am looking into it. Thanks.