slsdoug Posted August 7, 2010 Share Posted August 7, 2010 I have enom acct and am a hostgator reseller. I tried using WHMCS to do a domain transfer and got an error: registrar error: domain name not found. I think the problem is enom has the wrong IP address registered (I'm working on that). I'd like to manually transfer the client's domain to enom. If I went through WHMCS, how is the domain stored at enom for the client? Under my account? Doug D 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted August 7, 2010 Share Posted August 7, 2010 The clue is in the message >registrar error: domain name not found you have the registry set to enom and the domain is not in your enom account ... 0 Quote Link to comment Share on other sites More sharing options...
slsdoug Posted August 7, 2010 Author Share Posted August 7, 2010 I wasn't sure what to fill in when it asked the registrar: the one the domain is at or the one the domain is being transferred to. Apparently it is the one the domain is at - and that domain is not in the list. 0 Quote Link to comment Share on other sites More sharing options...
slsdoug Posted August 7, 2010 Author Share Posted August 7, 2010 Still, I'd like to transfer the domain manually. If I do it in my enom account, the domain will end up in my account. I'm still unclear what happens when a client transfers a domain using WHMCS. Does it end up in my enom account? How is it tied to their WHMCS account? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted August 7, 2010 Share Posted August 7, 2010 they order a transfer - WHMCS (through the enom api) does what you'd do manually it appears in their account in WHMCS like any other domain (aside from saying "pending transfer") and you check your to-do list regularly which will tell you to look out for and/or chase up the transfer. 0 Quote Link to comment Share on other sites More sharing options...
slsdoug Posted August 8, 2010 Author Share Posted August 8, 2010 I ended up having to register both my nameservers with enom to communicate with them. I'll keep an eye on the to-do list. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
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