Product configuration

[irdeto]

Hi guys,

 

I was hoping someone can help me.

 

when you get to the ordering stage - I am giving customers two options:

 

1 - The option to register a new domain

 

or 2 - Udate their nameservers on an existing domain Or I will register a new domain.

 

 

The problem is - if customers choose option 2 - to update their nameservers...

 

you are presented with a text field of where you can enter the domain and then a smaller box right next to it where the customer can put in their TLD.

 

I think it is very confusing as customers (for example, in australia .com.au) will get very confused and actually put down the wrong domain name.

 

My question is - Is it possible to only have the one field (being just the full domain name ie.. testdomain.com.au) instead of two text fields?

 

You can see what i mean here

http://www.extremewebhosting.com.au/clients/cart.php?a=add&pid=1

 

 

Any advice or help would really be appreciated.

[b.ahmed]

Open / templates / orderforms / singlepage / configureproductdomain.tpl

 

Find this code:

 

<div id="owndomain" align="center">www. <input type="text" name="sld[2]" size="40" value="{$sld}" /> . <input type="text" name="tld[2]" size="7" value="{$tld}" />

</div>

 

Replace with this:

 

<div id="owndomain" align="center">www. <input type="text" name="sld[2]" size="40" value="{$sld}" /> . <!--<input type="text" name="tld[2]" size="7" value="{$tld}" />-->

</div>

 

I have commented out the second small box.... Try it and see if it works or not. Try to place a complete order.

[irdeto]

Unfortunately that did not work. has anyone else got a clue about this?

 

I can see that justhost is doing it on their sign up page just fine.

 

Any help would be appreciated. As I think customers will easily get confused with this.

[b.ahmed]

You should open a ticket for this. What type of clients do you have? I don't see anything confusing in it.

[cwispy]

Just for anyone else who may run across this same issue, I did this to fix the issue for .com.au etc domains.

 

I edited configureproductdomain.tpl. to

 

<div class="domainreginput" id="domainowndomain">
www. <input type="text" id="owndomainsld" size="30" value="{$sld}" /> . <select id="owndomaintld">
{foreach key=num item=listtld from=$registertlds}
<option value="{$listtld|substr:1}"{if $listtld eq $tld} selected="selected"{/if}>{$listtld|substr:1}</option>
{/foreach}
</select></div>

 

It adds the select list to the end of the " I will use my existing domain and update my nameservers" option so only the tld's that you have configured show up. This should create far less confusion for customers.

Edited June 18, 2011 by cwispy