pera Posted July 19, 2010 Share Posted July 19, 2010 Have been using whmcs for some years now... When sending mail from Clients Summary ONLY NEW MESSAGE (when I have to compose message my self) I am getting: Email Sending Completed When looking in System Activity Log there is nothing about the mail I send! And The user do not receive the mail. When sending invoice or login reminder (from the same Clients Summary page) it works! and their is activity log. I have try both php mail and SMTP... Seen like whmcs problem... where to look 0 Quote Link to comment Share on other sites More sharing options...
Ben-iNetFx Posted August 24, 2010 Share Posted August 24, 2010 Hi Pera, Did you ever resolve this - I am now having exactly the same problem. Mass Email doesn't work either - and yes, nothing gets inserted in the activity log. It used to work fine up until today! Ben 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted August 24, 2010 Share Posted August 24, 2010 Did you check your mail server logs to see if there was an attempt to deliver it? Does the email show up in Utilities -> Email Message Log? 0 Quote Link to comment Share on other sites More sharing options...
Ben-iNetFx Posted August 25, 2010 Share Posted August 25, 2010 Nope - nothing in either of the logs. But as the other chap said, if you send one of the automated messages, it all works. I don't know if the cron has stopped working too, I'll find out in a few hours But certainly anything you type yourself in the editor just doesn't do anything - and was fine a few days ago! 0 Quote Link to comment Share on other sites More sharing options...
Ben-iNetFx Posted August 25, 2010 Share Posted August 25, 2010 Cron is working fine.... 0 Quote Link to comment Share on other sites More sharing options...
Ben-iNetFx Posted September 4, 2010 Share Posted September 4, 2010 No ideas? Debug mode doesn't output any errors. The *only* thing I just realised has changed is that the default database charset is now UTF8 instead of Latin1 (which the db was created in). However I added the relevant config.php variable accordingly. 0 Quote Link to comment Share on other sites More sharing options...
thomazrb Posted August 29, 2012 Share Posted August 29, 2012 Have been using whmcs for some years now...When sending mail from Clients Summary ONLY NEW MESSAGE (when I have to compose message my self) I am getting: Email Sending Completed When looking in System Activity Log there is nothing about the mail I send! And The user do not receive the mail. When sending invoice or login reminder (from the same Clients Summary page) it works! and their is activity log. I have try both php mail and SMTP... Seen like whmcs problem... where to look I'm with the same problem here... but i can see mail sent at logs. But no mail at the user... (just for new message) 0 Quote Link to comment Share on other sites More sharing options...
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