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pipe email problem after upgrade to 4.2.1


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did a postponed update today and skipped a whole night sleep.


after update whmcs failed to create a ticket when mailed from a customer email account, followed lots of things from


so now after chmod and changing the shebangs line to match my setup users are able to create a ticket.


but along with a ticket creation email they are also getting a BOUNCE Message


message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:


pipe to |/home/mysite/public_html/mysite/mysite/pipe/pipe.php

generated by support@mysite.com


The following text was generated during the delivery attempt:


------ pipe to |/home/mysite/public_html/mysite/mysite/pipe/pipe.php

generated by support@mysite.com ------


if staff replies to ticket the reply is added but staff email ID get this bounce message.


But when customer replies to an answered ticket he doesn't gets the bounce message, and reply is

added to ticket perfectly.


ticket mail import log says


Ticket Imported Successfully

Ticket Reply Imported Successfully

Ticket Imported Successfully

and so on.


have been using whmcs for 2-3 years i think.

i did updated this lot of times earlier with no such errors.


the server is running php5.2.1 and is not touched in a year or so, and the problem I am facing is occurred just the moment i upgraded to 4.2.1


I am sure there's some bug or a valuable suggestion which i should be following.


if anyone from staff wants to have a look please update [Ticket ID: 669168]

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