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Reply support ticket problem


iambleaching

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Sometimes after I replied a ticket or submitted a new ticket, it goes back to the view ticket page with this notice on top.

 

"Admin viewed this ticket and started making a reply @ xxxxxxxxxxxxxx"

 

The message I wrote never went through and I have to retype everything again. It is very frustrating when that happens.

 

I have experienced this few times. Does anyone face this problem as well?

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