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New Install problems, please help


chanell

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Hello. I installed WHMCS last night. I followed the directions and everything appeared to be working fine until I took the extra suggested steps to secure my installation like renaming the amin folder and moving the downloads, template_c, and another folder I can't think of right now. I added the instructed customization lines to the configuration file to tell whmcs where the new folder locations were and my new name for the admin folder. According to the instructions I was to insert these lines into the configuration.php:

 

$customadminpath = "myadminname"; (i changed the name to what i named my folder)

 

$templates_compiledir = "/home/whmcs/templates_c/";

$attachments_dir = "/home/whmcs/attachments/";

$downloads_dir = "/home/whmcs/downloads/";

 

After making these changes I received an error message stating that it couldn't connect to the database..so I then went and put everything back where it originally was and changed the configuration file back to the way it originally was. Now I can get to the admin area login page, but when I login it takes me to a blank white page. There is nothing on the page, and I can not do anything.

 

Any advise will be greatly appreciated. Thank you.

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"/home/whmcs/templates_c/"

 

Unless your user account on the server is "whmcs", this is probably incorrect. Maybe you posted that just to show the path, and the username is correct in your file? Should be (for each):

""/home/your_actual_cpanel_username/templates_c/"

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