Who here sparates the cart functionality from the support side?

[webberoo]

I'm curious to know because I'm considering doing it myself.

 

What is the general concensus on separating out the various functions of WHMCS?

Edited April 11, 2010 by webberoo
spelling

[bear]

I use the full Kayako integration on one, and just integrated the links in another. They both work fine, but having two logins confuses some clients, so we also allow two way email ticket handling on both systems. Most clients on that linked system go directly to the ticket login anyway, as they don't usually log into the client area very often.

 

Why Kayako instead of the built in system? I'd been using that when I first used WHMCS, and knew my way around better. It has more tools and abilities, simply because that's all it does.

[webberoo]

Anyone had experience with extracting the cart functions out to an external system?

 

ideally I want support to in its own url like /support/ and cart functions to be in a url segment entitled /cart/

[sgrayban]

Seeing that the source is closed and encoded no one has been able to do that.

[webberoo]

Seeing that the source is closed and encoded no one has been able to do that.

 

Any chance of using the API on a self built script that could live outside the subdirectory of whmcs?

[m00]

Any chance of using the API on a self built script that could live outside the subdirectory of whmcs?

 

That's no problem. We have build a few websites which are on seperated webspace and only use the API-functionality. If needed, you can also extend the API-functionality by adding your own functions.

[webberoo]

That's no problem. We have build a few websites which are on seperated webspace and only use the API-functionality. If needed, you can also extend the API-functionality by adding your own functions.

 

Do you have a link handy for the documentation on the WHMCS API?

[m00]

Do you have a link handy for the documentation on the WHMCS API?

 

http://wiki.whmcs.com/API

[webberoo]

LOL simul post. Thanks Mo0!

[webberoo]

After a quick read through the pages there. It seems that the API only handles functions on the admin section of WHMCS. I can't see any API functions for cart functionality.

[m00]

Well, a shopping cart is a part which you need to write into the "external" website. After that, you can process the order using the functions below "Order Handling".