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No invoice creation


vrod

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Ive already opened a support ticket, but the staff doesn't seem to be interested in fixing the problem, so i would might think that community would be a better help. Heres the summary:

 

I have a serious problem here. My WHMCS site is not generating invoices when customers are ordering. I have tried it myself with a test account, and when i accepted the terms and headed to the invoice, the page just returned blank. This means that i can't get any customers.. Also, my cron job is always needed to be run manually, and i can only use the GET command. I get this error when i try the php -q command:

 

php -q /var/www/vhosts/*mydomain*/*mydomain*/httpdocs/billing/admin/cron.php

PHP Warning: Module 'mysql' already loaded in Unknown on line 0

Site error: the file <b>/var/www/vhosts/*mydomain*/*mydomain*/httpdocs/billing/admin/cron.php</b> requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.root@dk01#

 

ioncube is installed so i dont know why its telling me this

 

I would be happy to have some help with this :-)

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This is just to rule a couple of things out here.

For starters increase the memory_limit to at least 64M

Add $display_errors=true; to your whmcs/configuration.php file.

Try it again and post back any errors.

As for the ioncube error if you are running WHM/cPanel go to tweak settings and click on the ioncube radio button for the internal php to use ioncube. If not double check your ioncube loader instalation.

Can you also run this script (attached) there and post back the output.

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