Daworm Posted March 1, 2010 Share Posted March 1, 2010 Hi there, I've set a price for a order and when clicking to order the purchase the system is charging more than I've specified? package price $7.80 monthly. No Setup fee. I even created a discount coupon to use for which gives 1-month free (IE: $7.80 discount). When adding to an account the system is saying that $14.56 is pending owing on the account, but the invoice waiting to be paid is for $7.80 0 Quote Link to comment Share on other sites More sharing options...
Daworm Posted March 1, 2010 Author Share Posted March 1, 2010 Hurm, looking at this it appears to be forward billing until the 25th of April... Can I have the system issue an account and invoice from the date they place the order for a monthy cycling from the day they place the order? Or is the more better practice to have a billing cycle for everyone cycle on the same day of each month. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted March 1, 2010 Share Posted March 1, 2010 Can I have the system issue an account and invoice from the date they place the order for a monthy cycling from the day they place the order?Under each product, look for "Prorata Billing" in the pricing tab. On or off per product, and some options are available. Or is the more better practice to have a billing cycle for everyone cycle on the same day of each month. I prefer anniversary billing. 0 Quote Link to comment Share on other sites More sharing options...
Daworm Posted March 3, 2010 Author Share Posted March 3, 2010 I did have pro-rata selected >.< whoops 0 Quote Link to comment Share on other sites More sharing options...
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