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Customizing contact.tpl


gjrowe

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http://GJinternetSolutions.com/home/contact.php

auto redirects to...

http://GJinternetSolutions.com/home/submitticket.php?step=2&deptid=3

 

1) I don't believe I manually set up the redirection. Is that automatically done based on the department selected in the admin settings?

 

2) If I make changes to the contact.tpl file, it doesn't seem to change http://GJinternetSolutions.com/home/submitticket.php?step=2&deptid=3 - The question is: Why?

 

3) How do I fix the text box size issue? Maybe once I get an answer to #2 I'll be able to figure this one out.

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Figured it out...

If the mail settings are set for the Pre-Sales Contact Form to go to an email, contact.tpl is used.

If the mail settings are set for the Pre-Sales Contact Form to go to a support dept, supportticketsubmit-steptwo.tpl is used.

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  • 2 months later...

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