megatr0n Posted February 8, 2010 Share Posted February 8, 2010 Hi. I accidentally added too much credit to a clients invoice and I would like to reduce it to the correct amount. When i go to billing->credit, I see "Remove Credit from Invoice" but i can't select it or type in a figure. How does one do this? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted February 8, 2010 Share Posted February 8, 2010 You could remove and re-add the correct amount. 0 Quote Link to comment Share on other sites More sharing options...
megatr0n Posted February 8, 2010 Author Share Posted February 8, 2010 could you please explain what you mean? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted February 9, 2010 Share Posted February 9, 2010 Go to view the credit, and completely remove it. Then issue a new credit in the correct amount. View client summary -> manage credits -> delete credit. From that same window, add credit. Or, if you just want to change the amount, follow the same steps, and instead of clicking the delete icon, click the one that looks like a sheet of paper (edit). When that opens, change the amount, save. 0 Quote Link to comment Share on other sites More sharing options...
megatr0n Posted February 9, 2010 Author Share Posted February 9, 2010 super. i noticed that under Invoice summary, the balance highlighted in green is a negative number e.g. -$100, is that normal? 0 Quote Link to comment Share on other sites More sharing options...
websojne Posted August 10, 2012 Share Posted August 10, 2012 yes that really helped me a lot... super. i noticed that under Invoice summary, the balance highlighted in green is a negative number e.g. -$100, is that normal? 0 Quote Link to comment Share on other sites More sharing options...
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