redcellar Posted February 5, 2010 Share Posted February 5, 2010 Can anybody give me any information as to why I'm getting an internal server error about 90% of the time while setting up an account from the front-end? WHMCS + Quantum Gateway + Enom + Eleven2 Hosting I may have this narrowed down to only happening when domain registration or transfer (enom) is thrown into the mix. Screenshot is attached. Any help appreciated because Eleven2 can't figure it out or help. 0 Quote Link to comment Share on other sites More sharing options...
WebHost.lk Posted February 5, 2010 Share Posted February 5, 2010 This should be your server side issue, check the Server load at the time of your account creation or contact E2 techs 0 Quote Link to comment Share on other sites More sharing options...
dsaunier Posted February 5, 2010 Share Posted February 5, 2010 What will give you the most details about such a crash are your webserver (Apache ?) logs. 0 Quote Link to comment Share on other sites More sharing options...
redcellar Posted February 5, 2010 Author Share Posted February 5, 2010 Everything looks fine... could it be timeout time for PHP? It is set at 30 seconds — I tried to have E2 change it but when they created the new php.ini it stopped the admin side of WHMCS from working at all.. 0 Quote Link to comment Share on other sites More sharing options...
redcellar Posted February 5, 2010 Author Share Posted February 5, 2010 ^^ What makes me think that it's the timeout is the fact that it is not happening everytime... occasionally I make it to the page with the order #, but most of the time I don't. 0 Quote Link to comment Share on other sites More sharing options...
redcellar Posted March 7, 2010 Author Share Posted March 7, 2010 ^^ What makes me think that it's the timeout is the fact that it is not happening everytime... occasionally I make it to the page with the order #, but most of the time I don't. Eleven2 created a custom php.ini for me with a higher timeout and still no resolution. Still open to any ideas you ladies and gents might have. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
vchosting Posted March 7, 2010 Share Posted March 7, 2010 This could be a chmod permission error but if that was the case it would happen all the time when calling the same parameters - very strange 0 Quote Link to comment Share on other sites More sharing options...
vchosting Posted March 7, 2010 Share Posted March 7, 2010 Would probably try submitting a support ticket to whmcs see if they can assist 0 Quote Link to comment Share on other sites More sharing options...
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