Taking too long to get emails/tickets

[codemaster2008]

Hi;

 

Here is how i have the cron jon on cpanel:

5 * * * * php -q /home/hostadm/public_html/pipe/pop.php

 

It should be running avery 5 minutes, right?

However, whmcs is downloading messages on 15 minutes interval.

 

Could the hosting be overriding the interval? Something like, they have a minun interval of 15 minutes? I don't know

 

Maybe somebody out there can help me figure this out.

[scurrell]

What have you got the "Auto Refresh" interval set to on the support tickets page? 5 minutes or 15 minutes?

[codemaster2008]

5 minutes, however, i wasn't counting on the auto-refresh, i was refresshing it myself, and also refreshing the webmail to see if the emails were still there.

weird, right?

[bear]

Hi;

 

Here is how i have the cron jon on cpanel:

5 * * * * php -q /home/hostadm/public_html/pipe/pop.php

 

It should be running avery 5 minutes, right?

 

That would have it running on the 5th minute of every hour.

You want:

*/5 * * * * php -q /home/hostadm/public_html/pipe/pop.php

[codemaster2008]

That would have it running on the 5th minute of every hour...

How could i miss that?

Working now, thanks a lot!!!

[holodyn]

You can always hit the URL manually:

http://www.website.com/whmcs_path/pipe/pop.php

 

You can add that as link into your admin menubar:

http://forum.whmcs.com/showthread.php?t=22447

 

Even 5 minutes can be long when you're expecting a message