What triggers invoice creation and renewal mails

[weba]

Hi,

 

I am very busy with discovering and implementing WHMCS.

 

QUESTION 1:

I create an order manually with an invoice with create and duedate today.

Then I run the cron, Invoice is correct created. Then I delete the invoice.

I run the cron again but no invoice is created.

I guess somewhere there is a status that it is invoiced already although the invoice is gone. Where is that and what checks are performed for that ? How can I change it so that the cron will create the invoice again.

 

 

QUESTION 2:

When I enable the renewal reminder I get an email reminder when I run the cron. But when I run the cron again I get the reminder again. How does this work, I should be able to run the cron more then once should I ?

 

QUESTION 3:

When the invoice is created in the cron or manually the Due date is not set one year ahead(all my products are one year). Only when the payment is made the due date is change to the next year. How can I change this ?

 

I hope some of you have answers. In time I hope to provide answers myself to others ;-)

 

Regards,

Michel

[weba]

ABOUT QUESTION 1:

In the hosting table I found these fields: nextinvoicedate and nextduedate.

 

1) Nextinvoicedate contains the date next year but is not visible on the screen, only in the DB.

2) When I cancel or delete an invoice these fields do not change. Thats ok.

3) When I save the product data(not changing the nextduedate the fields do not change)

4) When I change the nextduedate to yesterday the nextinvoicedate changes also.

 

Is there any description about this behavour ?

[othellotech]

I create an order manually with an invoice with create and duedate today.

Then I run the cron, Invoice is correct created. Then I delete the invoice.

I run the cron again but no invoice is created.

1. dont delete invoices, mark them as *cancelled*

2. why would you want the cron recreating an invoice you *manually* removed ?

 

 

But when I run the cron again I get the reminder again. How does this work, I should be able to run the cron more then once should I ?

The cron should be run once per day

 

 

When the invoice is created in the cron or manually the Due date is not set one year ahead(all my products are one year). Only when the payment is made the due date is change to the next year. How can I change this ?

You dont change it, this is the correct behaviour, until they pay for the next year, they still have a due date ...

[weba]

2. why would you want the cron recreating an invoice you *manually* removed ?/QUOTE]

I am testing to see the behaviour of WHMCS. If I delete(or just cancel) an invoice and set back the renew date I expected the invoice to be recreated. I did not understand why it was not recreated since the due date was changed back. But I found the nextinvoicedate in the mysql db.

 

The cron should be run once per day

Normaly yes; but running it twice should not cause problems or different beheaviour .

 

You dont change it, this is the correct behaviour, until they pay for the next year, they still have a due date ...

Hmm. Have to get used to this I guess. What I realy miss then in the nextinvoicedate in the screen.