wirenine Posted January 5, 2010 Share Posted January 5, 2010 With the Kayako integration, our customers are unable to edit/modify/enter anything in the Full Name/ Email fields of submitting a ticket, and because of this they are unable to submit a ticket because those fields are required. What's wrong with this and how can this be fixed? Any settings I need to be modifying to fix this on Kayako or WHMCS's end? 0 Quote Link to comment Share on other sites More sharing options...
wirenine Posted January 5, 2010 Author Share Posted January 5, 2010 So I looked over the coding and it appears the fields are disabled and are suppose to be populated automatically which they aren't. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.