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Showing results for tags 'billing cycles upgrade'.
Found 4 results
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I have a product which I need to charge full cycle on upgrade and to be billed on the 1st. In order to do this I require the upgrade to be charge full cycle on the next invoice (provided I set the original order to always bill on the 1st). I select charge full cycle and this does not allow me to do it and the same amount appears if I choose pro rata. I have ordered via another provider using whmcs and can select to upgrade now or next month and both options charge me full cycle.
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Hi, Is there a billing cycle IF for email templates? we want to send an email for people to upgrade to yearly plans, ideally not being sent to yearly customers, but if that can't be done at least not showing the same text to them than those that have monthly cycle. Is that possible? how? Regards,
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We have a month-to-month hosting customer that would like to prepay for an entire year of hosting. How can I arrange that? - - - Updated - - - I just noticed the "Add Billable Item" feature in the Customer Profile (https://www.example.com/whmcs/admin/clientsbillableitems.php?userid=9999&action=manage) and found the Billable Items help page but I'm still not sure that this is the best / most appropriate way of handling the change. Ideas? Suggestions?
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We get dozens of requests every week to upgrade monthly accounts to our much cheaper annual billing cycle. 90% of customers have Paypal subscriptions. The way we've been doing is as follows: 1. Issue a prorated refund. 2. Cancel Paypal subscription. 3. Create new order with new billing cycle 4. Copy over module information to new product. Terminate old product. 5. Request customer to pay invoice for new order in client area. These steps which take about 10 minutes result in the customer having a new Paypal subscription for the new billing cycle. However the process makes us all cry followed by puking. However, if we use the WHMCS upgrade product button it calculates (days till next due date * future billing cycle day rate - days till next due date * current billing cycle day rate) which usually results in a credit to the customer which is discounted on the next due date. This would appear much easier than the process above however the invoice that it generates doesn't give the customer the option of setting up a Paypal subscription. Has anyone figured out how to do this with less effort and customer frustration? Its important that customers end up with a new Paypal subscription, that is all. Any help would be immensely appreciated by our team.
