keithop

Asked and got the crazy reply below. I mean, firstly people usually don't object to a price increase of a few % but 450% is completely insane. Secondly all we get for the massive increase is "live chat with tech support" and the chance to pay yet MORE money for pay as you fast track support. Other than that, the 450% increase is going ... where exactly? "new services and exciting features" which will no doubt cost us yet more money. WHMCS was always a good choice with sensible pricing but evidently someone wants a new boat/house/ferrari and would like us to pay for it. Shame when a trusted software supplier gets greedy and PS. the ability to online chat tech support IS NOT an exciting new service or software feature, and "always here to help" well, a 450% increase isn't helpful as I'm sure you'd agree if your water/electric/internet bill suddenly went up 450%. " My apologies for any inconveniences. We do understand that no one likes a price change. I assure you we do have exciting plans for the future and this pricing change will help us to deliver it. Reviewing you current active client count, you would be upgraded to our Business 5000 tier. This will allow you to manage up to 5000 active clients for $174.95 per month. This upgrade to our new Business tiers would also include access to live chat with technical support, and fast track support (providing a 1 hour response on a pay-per-incident basis). These are just some of the exciting new services and software features this pricing change will help us to deliver, taking effect 1st of July. With each release, we deliver more features and flexibility to you. The WHMCS platform powers your business and it is achieved through a constant drive to improve and deliver new and improved functionality, your investment, and our commitment to your future. Please let me know if I can assist you with any further questions or concerns. We are always here to help!"

Hi there Does anyone know of, or is anyone able to develop, a WHMCS -> MS Dynamics integration? we're interested in pushing the customers/products etc across to CRM so we can create campaigns etc against them (I know we can do a certain amount from whmcs itself but we really want it in CRM) happy to hear from anyone to discuss

Thanks Alex... I'm not using cpanel/Da, rather provisioning exchange mailboxes but still, what you've shown there is interesting and suggests that perhaps I should be talking to modulesgarden

Seems to be two main ways to order a quantity of a product... 1. Allow multiple quantities in the product setup 2. configurable addons Now I kinda prefer 1 because it feels nicer to say "57*mailboxes" than 1 mailbox + 56 extras. Thing is, when I place a sample order for 57 mailboxes, inside the client screen, I see 57 entries of 1 product which makes that screen pretty huge given we have clients with several hundred mailboxes. Everything else looks logical, the invoice says 57*mailbox. In the client area it all looks like one order for 57... all great until I look at services and there again, it's 57 line items of 1 box each. Now, *perhaps* that would be sensible if there was a way to configure each mailbox with its provisioning detail (name, email address, password) but that doesn't seem possible. Am I missing a setup option or something?

Hi Ryan So to be precise, consider us to be starting afresh with nothing, so we buy WHMCS. What we're after either with WHMCS or with WHMCS + addons (which you may know of?) is this:- Customer uses WHMCS shopping cart to buy 3 mailboxes. They fill in their account and billing details and are charged for the purchases (+ monthly/annual billing setup) They are now either a) presented by a screen(s) where they can setup their 3 mailboxes by specifying name, email address etc. or b) able to login to whmcs (or addon) client area and setup their mailboxes there note. I'm not at this point asking about provisioning the mailboxes on the servers (that comes later) but for now I'm just asking can WHMCS ask for and store the setup information needed for each mailbox bought? If not, what does that mean for my customer buying mailboxes. Are we limited to just representing it as "9 mailboxes purchased" in whmcs ?

Hi - quick question (I hope) We sell mail boxes mainly and at the moment in our current system people just buy 7, 11, 100 whatever amount they want of credits. Then they have to go into another system to configure those credits into mailboxes which is icky on so many levels. The main thing being the invoices just say 11 credits without specifying the mailbox details Is there any way in WHMCS to have them configure the mailboxes they're buying inside WHMCS either at purchase time or after when they login to a client area? Then I guess the invoices could include some more detail than just "you've bought 23 boxes @ £1" Thanks!