gmax21

Deleting the ticket solved the problem in my instance. But it means you either loose the ticket which could be important or make a backup of it.

So if you used ResellerClub DNS and a customer purchases a domain it will add an entry on your WHM? Then if they take hosting would the following still not apply? Just confused with how this is work...

This morning I have so far received some 30+ emails from my whmcs all spam. Not to unusual... Except this time it is on a clients ticket and uses the name: john1 john2 john3 always with email address: email@gmail.com I've clicked ban user but still I'm getting the notifications that another post was made. How could they send in spam on a clients ticket with a different email address and name which google? especially just email@gmail.com

I did in the end, I had their system set up to forward all traffic to the whmcs install, which was a little annoying as I had to disable that first. Set it up a wild ago so had to figure out how it was done again. lol Thanks for getting back to me John

Maybe I have a setting missing here or something I need to do at Reseller Club? When in the admin I try to confirm a transfer for a .uk domain , I enter in the EPP field the "Security Key" which Reseller Club require then get the following error: I does the same without the EPP code field filled in. Is there anyway to transfer a .co.uk or is there a setting I need to change, I did google and search the forums, perhaps for incorrect terms? Thanks for your help.

Just to follow up.... That resolved the problem for me, my clients and I can now use ResellerClub so consider the other providers us the same system you should be fine as well.

I just noticed a new release which states in the updates: http://forum.whmcs.com/showthread.php?t=35066 "Updated ResellerClub, NetEarthOne & StarGate Registrar Modules to use new API URL ready for announced change next month on 10th February" Are you running the latest version. I will update tomorrow and test again then.

According to the following thread its not a bug: http://forum.whmcs.com/showthread.php?t=34332&highlight=[r5]+Error+Message:+provide+valid+login+Login+Credentials. But a few people seem to be reporting it and I'm having the exact same issues as well. :-(

Sorry I never realised John replied until now. The client never continued with the transfer, I think it may have lapsed the renewal though from memory.

I'm confused royally! lol I realise ResellerClub do things different for .UK and ask for a security code which is fine. When I just placed an order in a clients account it goes through the front end without asking for the code. I couldn't then find where to add it from the clients account? The next thing, I then tried to add it in the admin, I click on the transfer button and get the next page where it does ask for the security code and so I add it but then get the following: An Error Occured Domain Registration Error - This TLD does not support transfer of domain name But if I got to ResellerClub admin panel and do it that way it works fine, Any ideas? Have I missed something?

But is the EPP/Secret Code required for a .co.uk domain? Because 123-Reg say not, its done through confirmation e-mails to the domain owners address isn't it? Last time I transfered a .co.uk into Reseller Club, I'm sure I didn't have a secret key but at the time I did everything manually as well so obviously didn't come across this error.

I'm confused if this is a bug or how it is intended to work but why after registering a name server in the admin for resellerclub domain does it not list the name servers created? if I use the deleted form and enter the name server then click save I get: {ipaddress1=Invalid IpAddress 9. Its not attached to Nameserver} So you would assume it didn't take when I added and so I tried to add it again but now get this error: {newipaddr=This IpAddress already exists for this NS} But each time I have to know what the ns is to enter it manually, is there not suppose to be a list to make it easy to manage? Thanks for any help.

I have a client trying to transfer a .eu domain. We use ResellerClub. When he tried I got an item in our todo list, I also then tried to hit transfer and get the same error: java.util.HashMap cannot be cast to java.lang.String What does this mean?

Yeah I've come across that before and whilst its cool, its not really what I was looking for. Shame. Thanks.

I've searched around the web, thought this might be a common-ish question but its either not or I'm searching for the wrong terms. Is there any way for WHMCS to handle renewing your/client domains with another registrar. For example lets say Resellerclub have X amount of domains but you want to move all .coms to ENOM for what ever reason. Is there a way that when the you or your client renews it automatically goes over to the ENOM? Is there an easy way to do this?