somecows

But all that is is a video of someone filling in the fields. It doesn't explain what the fields are for or what the different options mean. Surely this info must be written down somewhere? There are so many options, I can't be expected to guess what they do, or figure them out by trial and error?

Does any of the online documentation provide VERY detailed instruction on how to configure and use WHMCS? I have just installed it and am going through the configuration process. I would like instructions on what every field does, specifically. Some of them are obvious. I mean, when it says "company name" I know what to enter. But some of the fields and options are much less obvious. I have found pages such as http://wiki.whmcs.com/Configuration but there is not really specific info in there, and the video tutorials seem to only show footage of someone filling in the fields. Anyhow I was wondering if I am just missing the documentation that gives more detailed explanation of the number fields and options. Thanks.

Thanks, it turns out Ioncube was, indeed, installed. I just didn't know it.

hello, i just downloaded and installed whmcs for the first time. i did not really understand the part about ioncube so i just ignored it and only uploaded the whmcs folder and then ran the install script to see what would happen. as far as i can tell, the installation has been successful and i did not get any error messages about ioncube or anything like that. i have created my mysql db, admin account, etc etc, with no errors. what does that mean? do i still need to do the ioncube installation? i want to make sure my installation is secure and that encryption is working properly, obviously! thanks for any advice and sorry for the newbie question.

thanks for your responses so far. if i can store cc info at my gateway rather than on my server, that would be a great solution. as i said in my original post, thats how i do it now. i receive cc info from clients and then manually create a "recurring subscription" at my gateway, and then the gateway bills clients once a month. i assumed that the way to achieve this with whmcs was to store the cc info within whmcs and then command whmcs to run it through my gateway on a monthly basis. are you saying its possible to use whmcs to set up a recurring subscription at the gateway so that, like now, its the gateway doing the monthly processing and storing the cc info, not whmcs? if so, what happens if a client needs to update cc info or billing info - could whmcs interface with the gateway to make this update, even if the cc info is not stored on my server? im willing to use whatever gateway is necessary to achieve this - i dont have to stay with my current gateway (cybersource). anyhow sorry for my ignorance, its hard to figure out how the program works without setting it up and using it! just trying to get a grasp on how it works.

hello, i run a web hosting company and have never before used any type of software to manage billing, clients, etc. right now, all i do is collect credit card information from my clients and enter that directly into the control panel of my gateway - cybersource. i can set it up so that cybersource bills clients automatically on a monthly basis or whatever. the point is, i dont have to deal with storing credit card numbers on my server - everything is stored on cybersource servers. i am considering buying whmcs but am nervous about having credit card info stored on my server. i am concerned that if someone were to gain access to the server and get the credit card info, i would be liable. anyhow, i was just wondering if this is something others have worried about and what kind of set up you suggest to keep things as secure as possible. as it stands right now, whmcs would be installed on a shared server that hosts various other websites and thus, is accessible by people besides myself. i dont mean that other people have access to my account, but there is activity on the server that i dont have control over. is this ok or do you recommend that it be installed on a dedicated server so fewer people have access or what? i realize the chances of anyone infiltrating the server might be small, but i am trying to take every precaution necessary. would like to know if im worrying needlessly. thanks!